Returns & Exchanges

At The Fibre Co., we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unused and unopened items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all tags are attached and the products are in resalable condition.

• 3.
  Ship the Items

  Affix the provided shipping label or use a tracked courier service to send the package back to our distribution center.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.